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NCS, Partners Support Inaugural Emergency Communications

President Barack H. Obama waves to the crowd following his Inauguration as the 44th President of the United States. (Photo by Navy Petty Officer First Class Chad J. McNeeley)

Arlington VA, February 6, 2009 - With over a million observers cramming into the National Mall in Washington, Barack H. Obama took the oath of office on January 20 to become the 44th President of the United States.

The 56th Inauguration activities provided visitors –using their cell phones – an opportunity to capture a bit of history by communicating their observances to family and friends by text message and calls, as well as capturing and transmitting images from their cell phone cameras.

With over a million observers cramming into the National Mall in Washington, Barack H. Obama took the oath of office on January 20 to become the 44th President of the United States.

The 56th Inauguration activities provided visitors –using their cell phones – an opportunity to capture a bit of history by communicating their observances to family and friends by text message and calls, as well as capturing and transmitting images from their cell phone cameras.


With the high volume of wireless communications expected, the National Communications System – along with its government and industry partners – coordinated communications efforts to handle the large surge of wireless communications in the District of Columbia. At the same time, the NCS, through its National Coordinating Center (NCC), supported national security and emergency preparedness (NS/EP) communications services to the Federal, State and local leaders; first responders and critical infrastructure personnel through the five-day inaugural weekend.


NCS Director and Deputy Manager James Madon said much of credit goes to the telecommunications industry for their preparation with the NCS to handle the wireless demands. “Bottom line, at least from all the reports that I’ve seen, was that the cellular coverage and the landline coverage performed admirably,” said Madon. He added that the NCS planned and worked with carriers for two and half months and cited the effort as a true partnership effort. “We understood what they were doing and they understood what we needed for emergency preparedness.”

NCS implemented its continuity of operations plan for this historic event and successfully conducted a personnel accountability test of its automated messaging service – the DHS Emergency Notification System. The NCS also activated the Shared Resources High Frequency Radio Program and conducted a variety of communications checks while operating at its second highest level. In addition, NS/EP callers using the Government Emergency Telecommunications Service (GETS) completed 99 percent of the over 700 priority service calls during the inaugural weekend.


Industry representatives of the NCC also deployed to the NCS alternate site and provided vital situational awareness information on their wireless networks. This deployment was part of industry efforts to ensure communications channels remained open. Many of the communications carriers brought mobile cellular resources to the National Capital Region to augment existing wireless communications assets, coordinating placement, personnel access and refueling issues directly with the NCC.


Under the National Response Framework (NRF), the NCS is responsible for Emergency Support Function 2 (ESF-2) – Communications. Through its 24x7 watch center, the NCC planned, coordinated, and conducted ESF-2 operations from multiple venues including: the NCS alternate site; the Federal Emergency Management Agency National Response Coordination Center (main and alternate sites); the U.S. Secret Service Multi-Agency Communications Center; and the Federal Region 3 Regional Response Coordination Center.

 


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