National Communications System Names New Chief for Customer Service

Arlington, VA. November 11, 2007 - The National Communications System today named Lawrence C. Hale as Chief of its Customer Service Division.

Lawrence C. Hale
Lawrence C. Hale,
Chief of Customer Service Division. NCS

Hale joins the NCS having spent over two years as Chief Information Security Officer of Affiliated Computer Services, a Fortune 500 Information Technology company. Previously, as Director of the Federal Computer Incident Response Center, Hale led the transition of that organization into the Department of Homeland Security (DHS), and served as Deputy Director of the National Cyber Security Division's Computer Emergency Readiness Team (US-CERT).

While an officer in the United States Navy, Hale served as an information assurance action officer focusing on secure interoperability issues in the Joint Staff’s Command, Control, Communications and Computer Systems Directorate (J-6). While at the Pentagon, he was a member of the Joint Staff Information Operations Response Cell during a number of cyber events and exercises which helped shape the U.S. Government's computer security policy.

Hale was one of Federal Computer Week's 2003 Federal 100 Award winners, recognized for his contribution as an information technology leader.


In January 1999, he became the first military officer assigned to the National Infrastructure Protection Center (NIPC). While at the NIPC, Hale worked to improve the process of issuing warnings about cyber-related events and served on the Year 2000 (Y2K) task force in the Federal Bureau of Investigation.


Hale retired from the U.S. Navy as a commander in May 2001. He has a master's degree in National Security and Strategic Studies from the Naval War College, and a master's in Aeronautical Science from Embry-Riddle Aeronautical University.


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Reviewed November 24, 2007

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